THE TRUCK COMPANY
Keep software aligned with OEM updates.
Service Description
Modern trucks are computers on wheels, and their performance depends as much on software as on hardware. At The Truck Company, we provide OEM-authorised ECU firmware upgrades using PassThru protocols and Daimler Truck Diagnostics Hardware. Firmware updates correct bugs, improve fuel efficiency, and ensure emission compliance. For example, updates may adjust AdBlue® injection strategies, DPF regeneration cycles, or torque management algorithms, all of which are critical for Euro VI compliance. Our process includes: 1. Connecting via TEXA eTRUCK or PassThru hardware. 2. Securely downloading the OEM firmware package. 3. Flashing the ECU with Daimler-authorised procedures. 4. Testing and documenting the update for compliance records. Without these updates, trucks risk non-compliance, reduced efficiency, and premature component failures. By regularly updating firmware, we ensure that your trucks operate to the same standard as those maintained in European dealerships.
Cancellation Policy
THE TRUCK COMPANY (TTC) — Booking Policy Performance Engineering for German Trucks • www.thetruck.co.in • +91 91759 18911 Scope Book routine service, diagnostics, ECU coding/firmware, repairs, inspections and breakdown triage for European trucks. How to book Online, phone, WhatsApp. Share VIN, model, fault messages and preferred slot. Confirmation in writing by TTC. Deposits Diagnostics: ₹2,000 (credited). Major jobs or special-order parts: 10% of estimate or ₹10,000, whichever is higher. Software/coding requires pre-authorization and a task deposit. Cancellations & rescheduling ≥24 hours: free change; deposit moves to a new slot within 60 days. <24 hours or no-show (>30 min late): deposit may be forfeited; re-booking required. Check-in Bring RC copy, keys, wheel-lock key and AdBlue where relevant. Remove valuables; TTC is not responsible for items left in the vehicle. Diagnostics vs repair authorization Diagnostics is billable. We share findings and a written estimate; work starts only after your SMS/Email/PO approval. If you approve related repairs within 7 days, up to 100% of the diagnostic fee is credited, based on job size. You consent to road/stationary tests for diagnosis and validation. Parts We recommend OEM or OEM-quality parts. Special-order electronics/ECUs are prepaid and non-returnable once ordered or flashed. Software & coding Performed with licensed TEXA/OEM PassThru tools under stable power. Configuration changes are done only on your authorization; regulatory compliance remains your responsibility. Warranty & exclusions Labour warranty: 90 days on workmanship for the same concern. Parts: per manufacturer. Exclusions include wear items, fluids, abuse, overheating, contamination, non-OEM tunes, customer-supplied parts, and faults not present during testing. Data & privacy TTC stores diagnostic logs to maintain service history and safety. Payment Due on delivery unless a written credit line exists. Accepted: UPI, cards, bank transfer, cash per law. Collection & towing On completion, we notify you. Storage of ₹500/day applies after 48 hours. Tow-in/out can be arranged at customer cost; third-party timelines are outside TTC control. Third-party approvals & force majeure Insurer/fleet jobs need prior written authorization/PO. Schedules/estimates may change due to technical findings, parts availability, or events beyond control; we will inform you. By booking with TTC, you acknowledge this policy. Hours: Mon–Sat 9:00–18:30 IST.
Contact Details
+919175918911
hello@thetruck.co.in
India