THE TRUCK COMPANY
Stay ahead with OEM-planned servicing.
Service Description
Predictive Maintenance uses data, not guesswork, to dictate when your truck needs intervention. With TEXA eTRUCKpermanently connected to your vehicle’s diagnostic port, our system continuously gathers data on vital systems: engine performance, brake wear, coolant temperature, DPF saturation, and more. This information is streamed to our Workshop and Fleet Manager Portals, where technicians and managers share a synchronized service calendar. The key advantage is anticipation. Instead of waiting for an issue to escalate into failure, Predictive Maintenance flags trends that indicate degradation. For example, subtle increases in injector correction values, rising oil temperature, or minor ABS errors can be acted upon early, preventing catastrophic failures. This predictive capacity aligns with Daimler’s service philosophy: maintenance intervals should adapt to the truck’s actual workload and environment. Drivers can also see upcoming service reminders directly in their eTRUCK app, reducing surprises on the road. Fleet managers benefit from consolidated overviews of their entire fleet’s health, allowing them to plan downtime strategically. Our workshop shares a joint appointment planner, so maintenance can be aligned with delivery schedules. OEM-grade Predictive Maintenance delivers: * Longer component life by servicing before stress becomes damage. * Reduced emergency breakdowns. * Optimised workshop visits—less time in the bay, more on the road. * Transparent service documentation for resale value and compliance. By implementing predictive strategies, you protect your fleet investment, ensure safer operation, and maintain reliability under all conditions.
Cancellation Policy
THE TRUCK COMPANY (TTC) — Booking Policy Performance Engineering for German Trucks • www.thetruck.co.in • +91 91759 18911 Scope Book routine service, diagnostics, ECU coding/firmware, repairs, inspections and breakdown triage for European trucks. How to book Online, phone, WhatsApp. Share VIN, model, fault messages and preferred slot. Confirmation in writing by TTC. Deposits Diagnostics: ₹2,000 (credited). Major jobs or special-order parts: 10% of estimate or ₹10,000, whichever is higher. Software/coding requires pre-authorization and a task deposit. Cancellations & rescheduling ≥24 hours: free change; deposit moves to a new slot within 60 days. <24 hours or no-show (>30 min late): deposit may be forfeited; re-booking required. Check-in Bring RC copy, keys, wheel-lock key and AdBlue where relevant. Remove valuables; TTC is not responsible for items left in the vehicle. Diagnostics vs repair authorization Diagnostics is billable. We share findings and a written estimate; work starts only after your SMS/Email/PO approval. If you approve related repairs within 7 days, up to 100% of the diagnostic fee is credited, based on job size. You consent to road/stationary tests for diagnosis and validation. Parts We recommend OEM or OEM-quality parts. Special-order electronics/ECUs are prepaid and non-returnable once ordered or flashed. Software & coding Performed with licensed TEXA/OEM PassThru tools under stable power. Configuration changes are done only on your authorization; regulatory compliance remains your responsibility. Warranty & exclusions Labour warranty: 90 days on workmanship for the same concern. Parts: per manufacturer. Exclusions include wear items, fluids, abuse, overheating, contamination, non-OEM tunes, customer-supplied parts, and faults not present during testing. Data & privacy TTC stores diagnostic logs to maintain service history and safety. Payment Due on delivery unless a written credit line exists. Accepted: UPI, cards, bank transfer, cash per law. Collection & towing On completion, we notify you. Storage of ₹500/day applies after 48 hours. Tow-in/out can be arranged at customer cost; third-party timelines are outside TTC control. Third-party approvals & force majeure Insurer/fleet jobs need prior written authorization/PO. Schedules/estimates may change due to technical findings, parts availability, or events beyond control; we will inform you. By booking with TTC, you acknowledge this policy. Hours: Mon–Sat 9:00–18:30 IST.
Contact Details
+919175918911
hello@thetruck.co.in
India